Common questions about physiotherapy
There is no statutory length of time for a physical therapy session. The duration of treatment is adapted to the problem. In most cases a session lasts 20 to 25 minutes.
With a physiotherapy prescription filled out by the doctor, you are normally entitled to nine therapy sessions. If you need less than nine therapy sessions, the series can of course be completed earlier. If nine therapy sessions are not enough, you can request a further prescription from your doctor.
If you have to cancel or postpone an appointment, we ask you to notify us 24 hours before the start of therapy by phone or email (office hours secretariat: Monday to Friday 8 a.m. to 5 p.m.). Unfortunately, we have to bill for appointments that are canceled too late or not kept.
If your therapy has been prescribed by a doctor, you must bring the fully completed prescription form and your health insurance card with you. If you come to us because of an accident, we also need your accident number and the name of your accident insurance.
Due to the Corona hygiene measures, we ask you to bring your own towel and mouth mask.
We also recommend that you bring comfortable clothing (T-shirt, training pants, trainers) with you.